web.connectnetwork.comConnectNetwork | Connecting you with incarcerated loved ones | ConnectNetwork

Services Communications PHONE AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls PIN Debit – An inmate phone account you can deposit funds into Inmate Voicemail – Record secure voicemails for your inmate 24/7 VISITATION Video Visitation – Visit with your inmate via video at home or at a facility Visitation Scheduling – Schedule a video visit or facility visit with your inmate Visitation Fee – Easily pay for facility-required background check fees MESSAGING Messaging – Stay in touch with inmates by sending electronic messages Photo & Video Attachments – Share special moments with inmates by sending a photo or video Payments & Support Trust Fund – An inmate’s commissary account used for a variety of items Debit Link – An inmate account used to pay for tablet-related content and services Community Corrections – Payment options for electronic monitoring, parole, restitution, community supervision and other fees Inmate Devices & Content Education – Help inmates learn with courses, modules, videos and other educational materials Streaming Music – Unlimited listening enjoyment with a music library of rock, pop, rap, country and more Game Center – Fun and entertainment for inmates to play popular games and puzzles Newsfeed – Keep inmates informed with access to popular and current real-time news stories eBooks – A robust library of ebooks with thousands of titles to educate and entertain FM Radio – Easy access for listening to streaming local news, talk radio and music TV Audio – Audio service for inmates to listen to TV channels broadcasted in facilities Facilities Ways to Pay Blog Help Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. FAQs How-to Instructions Contact Us Create Account Sign In Important Notices – learn more here Effective Dec 28, 2022: Please be advised , once created, your AdvancePay account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. A refund can be obtained by calling customer service at 877-650-4249 . If your contact information is provided to ViaPath , and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires Friends and Family of incarcerated people at the Minnesota Department of Corrections Starting on July 1, 2023, all calls from incarcerated individuals at Minnesota Department of Corrections will be at no cost to you or the incarcerated individual calling you. Minnesota Department of Corrections will not process any deposits made for pre-paid calls beginning June 30, 2023 @10:00pm CST. Accordingly, please consider your planned phone calls through June 30th before adding money to your phone account. Click here for more information about Minnesota Department of Corrections no-cost calling. "What I am thankful for, first and foremost, is my freedom, my health, my family, my children, my job and everyone who has had faith in me to succeed after being incarcerated for 3 years. I am thankful for sobriety and happiness. I am thankful for LIFE!" -Robin, Ohio Reformatory for Women, OH "I am so very thankful that this communication service has allowed my relationship with my brother to not only survive, but thrive. I feel that our constant communication has allowed me to continually mentor, support, and encourage my loved one. It has allowed our relationship to stay strong." -Kimberly, SCI Dallas, PA "I’m so thankful for the video visits. I live 4 hours away from where my husband is incarcerated and don’t have a great vehicle or a lot of money. During the pandemic I’ve been able to have free video visits and stay connected to him. I’m so thankful for this." -Melissa, New Hampshire Department of Corrections, NH "I am thankful for my family and friends who stuck with me through all the really rough years of my past. I’m far from perfect but my heart and my faith is what I’m thankful for. Without those things and my family pushing me along the way and support from the community... I know I would not be here today." -Crystal, FWPD (TY), IN "In spite of all of the challenges that we experienced this year, we’re still healthy and safe. I’m so grateful that God has kept our family in perfect peace and all of our needs were met! Although all our family members can’t be together physically, we’re connected by Love!" -Lorraine, Marion Correctional Institution, OH "We usually say how a year has brought us ups and downs but this year has definitely hit us hard with this pandemic! I am thankful that my family and friends have remained safe, I’m thankful for still having some type of contact with my loved one, whether it’s through GTL emails or video visits!" -Roxana, IL "I’m thankful that despite this year being so difficult, not being able to see my son, give him a hug and kiss, I have been able to video visit. It isn’t perfect and we all need the touch of a loved one, but it is better than nothing. I’m looking forward to visiting in person...soon!!" -Michelle, River North Correctional Center, VA "I am thankful for my family, for our health and the fact we are here for one another. If I could offer some encouragement through the hard times is to remember the great time and find the silver line in everything." -Tameka, Highlands County, FL "I am thankful that my loved ones (in prison and out!) are well and COVID 19 free! Because of the free calls through this rough time, my fiance has been able to get back in touch with his kids after a few years apart. That means so much to us all!! Family is everything, especially now!!" -Nancyjo, Avenal State Prison, CA "I am so thankful for the ability to communicate with my partner who is incarcerated. Letters and calls are cherished, and video visits and emails amplify that feeling. It’s nice to be able to send a quick message to my partner, reminding him he’s loved, and to see his smiling face twice a week." -Vanessa, Dixon Correctional Center, IL "We usually say how a year has brought us ups and downs but this year has definitely hit us hard with this pandemic! I am thankful that my family and friends have remained safe, I’m thankful for still having some type of contact with my loved one, whether it’s through GTL emails or video visits!" -Roxana, IL "What I am thankful for, first and foremost, is my freedom, my health, my family, my children, my job and everyone who has had faith in me to succeed after being incarcerated for 3 years. I am thankful for sobriety and happiness. I am thankful for LIFE!" -Robin, Ohio Reformatory for Women, OH "I’m thankful that despite this year being so difficult, not being able to see my son, give him a hug and kiss, I have been able to video visit. It isn’t perfect and we all need the touch of a loved one, but it is better than nothing. I’m looking forward to visiting in person...soon!!" -Michelle, River North Correctional Center, VA "I am thankful for my family and friends who stuck with me through all the really rough years of my past. I’m far from perfect but my heart and my faith is what I’m thankful for. Without those things and my family pushing me along the way and support from the community... I know I would not be here today." -Crystal, FWPD (TY), IN "I am thankful that my loved ones (in prison and out!) are well and COVID 19 free! Because of the free calls through this rough time, my fiance has been able to get back in touch with his kids after a few years apart. That means so much to us all!! Family is everything, especially now!!" -Nancyjo, Avenal State Prison, CA "I’m so thankful for the video visits. I live 4 hours...